Continuing from Wednesday…

It should be noted that I was quite thorough in my inspection of my first hotel room.  I removed and inspected each of the dresser and nightstand drawers, inspected the curtains, floorboards, clock, telephone, picture frames, headboard and of course the bed and bedding.  The bed bug infestation that I found was localized at the foot of the bed, in the seam of the mattress, and yet the bed bug sniffing dog found several hot spots in the room that I completely missed.  It is estimated that humans are about 30% accurate on their visual inspections for bed bugs, and bed bug sniffing dogs are about 98% accurate.

Clearly, this particular hotel considers a bed bug infestation to be a serious matter when it is discovered at their establishment.  Once there was confirmation from pest control that there was indeed a bed bug infestation in my first room, they jumped into action to remedy the situation.  Mind you, I did bring management ACTUAL bed bugs, in various stages of their development; but I do appreciate their attention to detail in this matter regardless.

Their first step in treating their bed bug problem was to immediately move the guests that were staying in the hotel room on either side of the infested room.  Once those rooms were in quarantined off, pest control and the bed bug sniffing dog were called in.  My initial room was chemically treated as well as the adjoining rooms.  The real surprise came when I was informed that it was hotel policy to completely strip the room of its contents when there is a bed bug infestation.  Under the cover of night, every single removable item (including the carpet) in that room was wrapped in plastic and removed.  I was assured by the hotel staff that everything in the room would NOT be sent out for fumigation, but instead would be incinerated!  WOW!

If you have a bed bug infestation, contact Stern Environmental Group for the most up-to-date bed bug products and services, including the always reliable bed bug sniffing dog services.

Stay tuned for more vacation follies.  Blood sucking bed bugs are alive and feasting on folks in Philadelphia.  I was lucky; many of my friends were not!

In previous entries of my vacation follies, I’ve been sharing of my bed bug filled adventures in Philadelphia, PA.  I have purposely chosen to not reveal the 5 star hotel in question because I do believe that the actions that they took regarding the bed bug infestation that I encountered were exemplary!  If all hotels handled their bed bug infestations the same way, there would definitely be a decline in bed bug reports and lawsuits against hotels.

Continuing on with my adventure…

Upon leaving the hotel to head over to the convention center, I was assured by the hotels general manager that their pest control company was called and that they were on their way to investigate and treat my previous bed bug infested hotel room.  I reminded her that I wanted my new room sprayed for bed bugs just in case the buggers decided to make a run for it to my new local.

Several hours later I returned back to my lovely suite that overlooked the river, with fabulous views of the city, to find something interesting in my room.  Pest control was there, which made we quite happy.  In addition, he brought along a friend…a bed bug sniffing dog!  Knowing that bed bug sniffing dogs are one of the best tools that can be used when fighting bed bugs, I was quite pleased to see this amazing dog in action up close and personal!  The dog was able to inspect the entire suite in about five minutes.   I breathed a sigh of relief when they told me that the bed bug sniffing dog did not have a positive hit at any location in my new room.  I inquired about my previous room and found that the dog had indeed found several positive hits in that room.

Please check back on Friday for the part 2.

Groundhogs are known by several different names.  They are also called woodchucks or whistle pigs, and are considered endangered and are a protected species in Wisconsin.  Oddly enough, they seem to be multiplying in New York, New Jersey and just about every other area across the United States.

Groundhogs are one of the greatest challenges for homeowners this time of year, especially if you are trying to grow a vegetable garden.  Gardeners become quite annoyed because groundhogs can easily eat up to two pounds of vegetation each day.  They too enjoy the bountiful treats of nature as they feast on gardens and landscaping.  It only takes one night for one groundhog to mow down an average size backyard garden.  People  often try using electric fences, regular fences, bricks, hair, urine, and rotten egg juice to keep groundhog away; but these pesky creatures still seem to find their way into gardens.  Once a groundhog has moved on to your property, it is nearly impossible to get rid of them without the help from a pest control specialist.

Because of their constant burrowing and excavating skills, groundhogs have been known to cause considerable damage to foundations and they can even undermine the structure of swimming pools or other structures.  Although not always the case, groundhogs can be the carrier of the rabies virus as well as the hepatitis virus.

If you have groundhogs making a mess of your landscaping in New York or New Jersey, contact Stern Environmental Group today.  We provide humane expert groundhog removal service to our customers in Secaucus, New Jersey, the Greater New York City Metro and Connecticut Regions.  Don’t let groundhogs damage your expensive landscaping.  Take advantage of our 24 hour emergency groundhog removal services today.

With all of the bed bug infestations blanketing newspapers and the internet this past month, it’s a pretty hot topic among folks.  I was just having a conversation with my neighbor about bed bugs and I told her that bed bugs could wreak havoc if they landed in the wrong hands and were purposely set loose in a public establishment.  She thought I was a bit off my rocker.  It’s bad enough that we all need to look for them in hotels and motels, and wonder if they are in the airline seat, rental car, train, bus, taxi, or movie theaters that we are sitting in.  We are not even safe from these blood suckers if we become ill and require a trip to the hospital or are visiting someone there, because bed bugs can be ready to pounce.

Then I read an article last night about the plastic baggie of live bed bugs there were found a few weeks ago at a Des Moines city building. The open baggie was found by custodians but not before the prickly pests had time to escape and run for cover in the Des Moines Armory which houses many public offices.  It is only now that they are finding out how bad the infestation is.

Officials believe that the bed bugs were left by someone who was seeking revenge against the city for some unknown reason.  Really, why else would a bag filled with live bed bugs be left in a building?

Forget chemical warfare, this is bed bug warfare!  The building has undergone fumigation services three times, but according to the bed bug sniffing dog and the employees itchy bites, the bed bugs refuse to die.  So far, the City of Des Moines has forked out $1,200 for fumigation costs.  Heat treatment for the building will cost the city an additional $5,000.  Without a doubt, employees have taken the blood suckers home with them as well.  Who assumes the cost for those bed bug infestations?  What a nightmare!

For protection, maybe I will just train my own dog to be a bed bug sniffing dog!

Insight Pharmaceuticals recently released a list of what they believe to be the top 10 cities that are infested with bed bugs in North America.  Starting from the top infested city: Columbus, Ohio; New York (yay, NYC, at the number 2 spot!); Toronto, Canada; Bloomington, Indiana; Manchester, New Hampshire; San Francisco, California; Durham, North Carolina; Vancouver, Canada; Chicago, Illinois; Denver, Colorado.

With the recent news reports of major retailers and an advertisement agency in New York City being plagued by bed bugs, it was only a matter of time before the finger pointing game began.  As I suspected, customers are now being blamed for bringing the infestations into the retail establishments.

The simple fact is that it may never be known where the bed bugs originated from.  Did an employee inadvertently transport them to work?  Perhaps a customer who had a bed bug infested home returned items to a store and spread their infestation problem.  Because bed bugs are hitchhikers, bed bugs could have entered any or all of the stores in question, on a shopper or shoppers at any point in time.  Many clothing items are transported from third world countries that are notorious for having bed bugs.  Since bed bugs can go for up to a year without a blood meal, and are excellent hitchhikers, bed bugs can easily enter the retail supply chain via other countries.

New York City customers are being advised to carefully inspect any clothing they buy for bed bugs and their translucent looking eggs.  Customers are also advised to dry all of the clothing they purchase on high heat as soon as they arrive home.  That’s good advice for anyone in the United States really.

At the moment, bed bugs are just considered a nuisance pest.  But with evolution being what it is, perhaps they will evolve into something more in the future.  The general public must be diligent and educate themselves in order to try to avoid a bed bug infestation.  Bed bugs are not a do-it-yourself type of pest as they are hard to eradicate.  If you think you have encountered bed bugs or have an infestation, it is wise to contact a licensed pest control specialist who can provide expert bed bug eradication services.

If you live in New York or New Jersey, you have likely heard about the unfortunate bed bug infestation problems that have been popping up in upscale retail establishments in Manhattan lately. Abercrombie & Fitch Co closed a store in the South Street Seaport and on Fifth Avenue because of bed bug infestations.  Preppy teen clothing store Hollister was hit and had to shut their doors due to an infestation.  Just this past week, Victoria’s Secret discovered that they too had bed bugs at one of their New York City locations.

Each of the stores treated their respected bed bug infestations in different ways; but it makes you wonder if it is safe to shop at any store because of the potential of bringing bed bugs home.  As a great customer service gesture, Hollister offered bed bug sniffing dog services to their customers.  Most people checked out fine, but some Hollister customers did indeed test positive for bed bug infestations.

Some pest control experts have gone on the record and said that the stores in question have reopened too quickly and that customers are still at risk of bringing home the creepy blood suckers.  Bed bugs are difficult to eradicate in a building, and the infestation could still be looming, despite the fact that the merchandise in question was removed and gas fumigation was used on the clothing.  It should be noted that Victoria’s Secret decided to destroy all of their affected merchandise rather than put it through the fumigation process.

People used to just be concerned about bed bugs when they travel to hotels and motels because bed bugs are known to be problematic occurrences.  These recent retail bed bug incidents make you worried to shop, as it brings to light the fact that bed bugs could be anywhere at any moment in time.  If you think you have encountered bed bugs in New York or New Jersey, contact a bed bug expert today!

In continuation from Wednesday…

Horrified, the hotel’s executive manager asked if I was there to investigate the hotel for a story.  I told no, that in fact I was in town for the singing convention.  I did tell her that I found something terrible in my hotel room that needed addressed immediately.  I then opened up the folded cardboard that I was carrying and explained to her that they were Cimex Lectularius, otherwise known as bed bugs!  I told her that I would require a new room; far away from the room I had been assigned.  I also asked if my new room could be sprayed for bed bugs since I knew that that hotel had an infestation problem.  The executive manager quickly agreed to my request and assigned me a fabulous suite far away from the bed bug nightmare in room 2112…hopefully!

I was assured that pest control would be called immediately and that the room, along with the rooms on either side of 2112, would be in quarantine while the “situation” was being handled. I did ask the hotel if they ever used a bed bug sniffing dog at their establishment.  I explained how dogs are far more accurate at finding infestations than humans are.  She said that their pest control company employs a beagle.

I arrived at my new suite and spent the next hour inspecting for bed bugs.  This room appeared to be in the clear, but as long as pest control was paying a visit, I would sleep better knowing that my new room was treated for bed bugs too!

Upon inspecting my new room, I did find something under the head board that I was not anticipating seeing…a mouse trap!  When I left the hotel later that day to head over to the convention, I asked the executive manager if they were having a mice infestation problem.  She looked terrified as she asked if my new room had a mouse in it.  I then asked if it was customary to leave mice traps in the guest rooms.  She of course said “no” and hung her head in disgust…first bed bugs and now a mouse trap!  When I arrived back at my suite, the mouse trap was removed.  Left on the granite bar was a huge gift bag filled with scrumptious chocolates, candy, drinks, delicious snacks, and a note of apology for the “incident in room 2112”.

Stay tuned for more bed bug adventures in Philadelphia! There’s more than just one hotel in Philadelphia with bed bugs!

Continuing from Monday…

I took note of the fact that the hotel did not use a Climbup Insect Interceptor or a Mattress Encasement, both of which could help protect customers from bed bugs.

It was then time to tackle the bed.  It was a beautiful pillow top bed, covered in a white goose down comforter and white sheets.  I flipped all of the bedding to the center of the bed and began my inspection.  I quickly realized that I was in trouble…there was a suspicious pile of black pepper like debris sandwiched in between the pillow top layers near the foot of the bed.

Despite what I saw, and all that I know about bed bugs, I was in denial about the fact that I was likely looking at a pile of bed bug excrement.  I took a piece of cardboard advertisement from the room and folded it up like a box and began to gather the pieces of my find with tweezers.  Still in denial, I tried to convince myself that what I was picking up was some sort of crumbs…only how could they have gotten under the sheet in between the pillow top?  Logic prevailed and I continued my search in hopes of finding an actual bed bug to confront the hotel management with.  It did not take long for me to unearth several bed bugs, in several different stages of their life cycle.  The bugs clearly had a face and legs.  One was dead, several were alive.  I folded up my evidence, gathered my belongings, and quickly exited the once pristine room.

On the way to the lobby a nice lady in a suit entered the elevator.  She asked me if I was leaving the hotel.  I said “no, I just arrived”.  Just then the doors opened and more people boarded the elevator.  She looked at me with a confused look and asked “Is there a problem with your room?” I told her “Yes, but you might want to speak to me in private.”  We silently rode to the bottom and she asked if I could follow her to a private location.  It was then that I told her that I worked in the pest control industry.  I also told her that I am a writer.

Please check back on Friday for the conclusion.

Despite being in the pest control industry and knowing all that I know about bed bugs; I have never actually encountered bed bugs in any of my traveling endeavors.  I must admit though, that I am extremely cautious and somewhat paranoid about bringing these blood sucking parasites home with me.  To continue on with my bed bug vacation adventure in the great city of Philadelphia…

Upon checking into my 5 star hotel room, I asked the reservation staff member point blank “Do you have bed bugs at this hotel?”  She looked me square in the eye and stated a resounding “No, we do not!”  Concierge was soon called to pick up my luggage and we headed up to what would be my new home for the next week.  Upon arriving in the room, the concierge began to take my luggage off his cart and place it on the luggage rack.  I quickly asked him to put it in the bathtub instead.  He of course thought I was completely nuts!

Here’s a travel tip for you…bed bugs have a difficult time walking on slick surfaces, so it is highly unlikely that they will be found in the bathtub.  When you arrive in your hotel room, put your luggage in the bathtub while you inspect the entire room for bed bugs!

After the concierge man left, I began my task of tearing apart the room looking for bed bugs.  I first removed all of the dresser drawers and looked carefully at the undersides and in the cracks for bed bugs, their skins, blood stains, or any excrement.  All clear!  I used my flashlight to check the entire perimeter of the room’s baseboards and wallpaper looking for the same tale-tell evidence.  All clear!  I banged on the phone, clock/Ipod docking station several times to see if bed bugs would drop out.  All clear!  I checked the curtains, luggage rack, and closet.  All clear!

Please check back on Wednesday.

In continuation from Wednesday…

Everything was going along quite nicely in my conversation with the staff member, so I decided to ask the dreaded question…”Do you have a bed bug infestation problem at your hotel?”  I really did not expect her to say, “well, yes Mrs. ‘C’ we do have bed bugs, come on down!”  As always, I was curious to see what her reaction to my question would be.  As is usually the case, she did not disappoint!  This kind woman spent five minutes telling me that they don’t have bed bugs because they are a very clean establishment and that they change their sheets and towels every day.  She said that they pride themselves on keeping the room dust free and clean the windows…and other nonsense that had nothing to do with a bed bug infestation.  So after she rambled on a bit, I politely told her that having bed bugs had nothing to do with being cleanly.  I told her that bed bugs were a blood sucking parasite that could be found in flea bag motels and 5 star hotels.  I then asked her if the cleaning staff was trained to look for bed bugs each time they cleaned the guest rooms.  After a long pause, she said “Mrs. C”, why exactly do they call them bed bugs; do they live in the bed?”  It was then that I knew I was in trouble.

I then spent the next 15 minutes educating the reservation staff member about bed bugs.  She was very thankful for the information that I gave her once I was done.  The last thing she asked me was “is it wrong for me to be itching right now?”  I responded by telling her “nope, bed bugs do that to a person!”  So beware; if you are traveling, your hotel staff might not even know what bed bugs are.  It’s up to you to ask the right questions and look for bed bugs yourself because you cannot be guaranteed that the staff has received the education they should have been given.

Stay tuned for more Vacation Follies.  Bed bugs are in Philadelphia, not just New York City!  It was a bed bug filled adventure!