Stern Environmental Group Policies
Our Privacy Policy
Our Privacy Policy is pretty simple. We do not share any information about you with anyone.
If you contact us we will only use your email address for our own marketing uses. We do not sell or share your address with any other parties. Note, in extenuating circumstances we may be required by law or legal process to disclose your personal information, but will only do so when required by law.
Use of Information
Stern Environmental Group is the sole holder of the information collected on all areas of this site. We will not sell, share, or rent any information to others.
Our Merchandise Return Policy
We would like to express the importance of measuring your mattress, box spring and pillows prior to purchase of our bed bug encasement products. Due to the nature of the product and possibility of eggs being transferred, the items are not returnable once opened from their original factory packaging. For the safety of all of our customers, we simply can not risk any transfer to our warehouse. Please kindly review our How to Measure page for thorough instructions.
Please contact us for further information on returns and exchanges (in their unopened original factory packaging) or damaged or defective items.
