A Bed Bug Infestation Can Drive Customers Away Part I Of II

Having a bed bug infestation in any hotel or motel environment is bad news for any establishment as it can cause customers to cancel their reservations.  In the worst case scenarios, some hotel guests have even taken legal action against hotels and motels after they have been attacked by bed bugs.  We are seeing more often than not, that judges are awarding payouts to plaintiffs who are suing for bed bug bites and bed bug extermination services after hotel guests have picked up hitchhiking bed bugs from hotels and motels.

With the ease of use of the internet and variety of sources available to expose bed bug infestations at hotels available, all hotels should be proactive about bed bug claims from guests, whether they are actual or mistaken, so that their reputation can be protected.

A disgruntled hotel guest recently posted a video of their “bed bug infestation” at a popular hotel in Manchester, New Hampshire on the often viewed YouTube website.  The video named the hotel (we won’t) and showed the supposed “bed bugs” that infested the hotel room.  The video was eventually viewed by experts who determined that the bugs in question were not the dreaded bloodsucking bed bugs at all and instead were box elder bugs.

Bed bugs and box elder bugs are two very different types of critters.  Bed bugs feed on human blood and cause a great deal of trouble for hotels as well as those that are bitten by the little vampires.  Adult box elder bugs are about three times larger than adult bed bugs and are bright red and black in color.  Box elder bugs do not feed on human blood and pose no health threat.  Like other types of nuisance pests, box elder bugs come indoors seeking a warm spot to escape the winter cold.

Please check back on Wednesday for the conclusion. 

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